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Quality Statement
Quality means:
- Designed to meet the defined needs and preferences of
our service users and customers
- Based on respect, openness and honesty
- Staffed by people with a high standard of professional
knowledge and practical skill, demonstrating commitment,
initiative and flair
- Sensitive and responsive to changing needs
- Having clear aims, objectives and standards of service
delivery, which are frequently reviewed and which are in
line with our mission statement
- Effective and efficient
- Continuously monitored, evaluated and developed
- Regarded highly by service users and other customers
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